I went yesterday to the Dialog office to reactivate my wife’s old sim. As I was been entertained by a service rep another guy pops in and asks for some leaflets for a mobile broadband connection. She hands over the leaflets with the rates and tariffs and he leaves.
Minutes later he comes back and they have an animated conversation.
Customer :- All the rates here include the dongle + sim or just the dongle.
Rep : – Just the dongle sir.
Customer : – oh I see. Is this locked or unlocked?
Rep :- it is locked sir.
Customer :- Can I use it with another sim? like airtel or something.
Rep:- No sir, it’s locked.
Customer :- Can you unlock it for me?’
Rep :- No sir we cannot unlock it.
Customer goes. Rep looks at me and says “What am I to say? Sri Lankans” and she sighs.
